A ‘rollover’ is a lesson from a current or previous billing period that was not completed and rescheduled during a subsequent billing period at the normal lesson day/time. In order to roll over a lesson, it must be eligible for reschedule.
How do they work?
Rollovers are available in the event that you or your teacher cannot find a suitable date to reschedule an eligible make up lesson. On your next invoice, we credit one of your regularly scheduled lessons in place of the missed lesson.