How to confirm your New Student Information

Once the office has received your acceptance of a Student Inquiry, we’ll reach back out to the student with your offered times and schedule the first lesson.  

Should this prospective new student choose to work with you, you will then receive a “New Student Information” app notification detailing the student’s profile information. Including,

  • Student’s full name
  • The name of the Primary Contact
  • Contact phone number and email
  • Full home address
  • Age (if a DOB has been provided)
  • Gender
  • Schedule plan (monthly, semester, or ad hoc)

It is important to note: If you have been matched with a student, but cannot accommodate their lesson preferences for any reason, or subsequently choose to not work with them after being provided their information, you must notify Forbes Music Company immediately. We ask that you do this prior to contacting the student, so that the student may be reassigned.

What happens next?

When a Forbes Music teacher accepts a new student, the teacher must reach out to the new student by telephone before the student’s first scheduled lesson – to introduce themselves, confirm driving and parking information, and answer any client questions about the first lesson.

For more information about how we match teachers and students, click here.