Forbes Music Student Help Center

Cancellation Policy

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Withdrawal from Subscription Plan (Online Only)

We value our Subscription Plan clients, and work diligently to provide a great experience. Clients signed up for a subscription…

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Reallocating Lessons

Reallocating a missed lesson is the act of exchanging credit as an alternative to rescheduling the lesson. Forbes Music clients…

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Teacher Cancellations

For lessons scheduled by date, which includes all in-home lessons and individual/weekly online lessons, teacher cancellations will always be eligible for…

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Cancelling Lessons: Online Lessons Purchased with a Package

In order for a cancelled online lesson to be eligible for rescheduling, the office must receive notice a minimum of…

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Unused Packages (Online Only)

We value our clients and work diligently to provide a great experience. Clients who have purchased a package of lessons…

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Cancelling Lessons: Online lessons on a Subscription Plan

In order for a cancelled online lesson to be eligible for rescheduling, the office must receive notice a minimum of…

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Cancelling Lessons: In-home Lessons on a Monthly Plan

In order for a cancelled lesson to be eligible for rescheduling, the office must receive notice before 5pm the day…

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Cancelling Lessons: In-home Lessons on a Semester Plan

In order for a cancelled lesson to be eligible for rescheduling, the office must receive notice before 5pm the day…

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Withdrawal from Semester Plan (In-Home Only)

We value our Semester Plan clients and work diligently to provide a great experience. Clients signed up for the semester…

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Cancelling Lessons: In-Home Ad-hoc/Individual Scheduling

In order for a cancelled in-home lesson to be eligible for rescheduling, the office must receive notice before 5pm the…

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