Forbes Music Student Help Center

Can I apply a missed lesson to my next bill/invoice?

Beginning in August 2020, applying a missing lesson credit to a subsequent invoice will no longer be an option. Forbes…

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What if my teacher is not available to reschedule my lesson?

Rescheduling lessons can be subject to teacher availability. It is not required to reschedule a lesson with the same teacher…

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What does it mean to reallocate a missed lesson?

Reallocating a missed lesson is the act of exchanging the lesson credit as an alternative to rescheduling. Forbes Music clients…

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What if a teacher cancels and is not available for a make-up lesson?

On occasion, a teacher may cancel a scheduled lesson and not have sufficient availability within their schedule for a make-up…

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What do I do if my child or I am sick?

f you or your child are starting to feel run down or have that tell-tale back of the throat scratch,…

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How does the in-home lesson cancellation policy differ from online lesson policy?

The biggest difference between the in-home cancellation policy and the online cancellation policy lies primarily in the requirement for sufficient…

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Can I reschedule a cancelled lesson?

All cancelled lessons are subject to our cancellation policy. Eligibility for rescheduling depends upon the circumstances under which the lesson…

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