Forbes Music Student Help Center


Packages are discounted bulk purchases of online lessons that are not scheduled on specific dates, nor have timelines within which they must be completed. Clients can view package balances at any time by logging into their account and viewing Packages under the Billing tab in the navigation menu.

Package information includes all purchased, scheduled, unscheduled, used and unused lesson items. Clients will be alerted when the balance runs low and those subscribed for auto-renew will have their card charged to renew their package. This is a great way to keep track of how many lessons are left in a package and renew at any time!

To View Your Package Purchases and Check Balances:

  1. Nav-> Billing
  2. Select Packages from the drop down menu.

Please visit our Help Center articles regarding Transactions to learn about viewing transaction history or Credit Cards to learn more about updating your payment methods.