Forbes Music Student Help Center

Transactions

Clients can view all current transactions and transaction history—including invoices, credits, and payments—by logging in and viewing all transaction information under the Billing tab in the navigation menu.

Transaction data and history is sorted by date, with the most recent at the top. The status column will indicate the status of a specific line item or transaction.

Paid invoices are listed as Paid, while unpaid invoices are listed as Awaiting Payment. Any credits that are not allocated will be listed as Awaiting Payment.

To View an Invoice, Credit Note, or Payment Details:

  1. Nav->Billing
  2. Select Transactions from the drop down menu
  3. Select the record of the item you wish to view

To pay unpaid invoices, select the invoice from the list, scroll down to the bottom of the invoice, and proceed to Pay Online.

Please visit our Help Center articles regarding Credit Cards to learn more about updating your payment methods or Packages for viewing a current balance.